Takata recall for the WSJ

Posted on

Photojournalism - WSJ Honda

Photojournalism - WSJ Honda

Last month I spent an afternoon going door to door with members of Honda’s Recall Team in Torrance as they attempted to inform car owners that their vehicles are subject to recall due to the famously deadly flaw in Takata airbags that were used between 2001-2015 by Honda and numerous other carmakers. The only problem, they were hard to find! This is largely due to the fact that Honda, whose cars were affected possibly worse than any other company, has spent the past several years reaching out in every way they can to car owners and have already found a high percentage of them. They are also trying to reach 2nd, 3rd and higher-generation owners, whose records are often hard to find or turn out to be inaccurate.

After several hours driving to various residences, which their records indicated were home to Honda owners who had not yet fixed their vehicles, we found exactly zero actual owners. We often missed them because they were at work, in which case they left a flyer on the doorknob, and in one case found someone whose husband owned the car, but had just sold it. I’m sure it’s a frustrating experience for the recall team, but also worth it as there’s supposedly a 50/50 chance that the driver or front seat passenger of an affected Honda could die or be seriously injured by shrapnel should the airbag deploy. Pretty bad. The recall is considered the largest in history, affecting over 42 million vehicles across all manufacturers and killing at least 20 people worldwide. If you own a car you think might be affected by this hopefully you’ve been contacted already and taken care of it! If not, you can get info here. Honda will actually come to your vehicle and fix it for free, so get on it.

 

Tearsheet - Published WSJ

Leave a Reply

Your email address will not be published. Required fields are marked *